Unit 1: Managing Marketing Objectives in Tourism and Hospitality
Unit 2: Managing Marketing Planning in Tourism and Hospitality
Unit 3: Managing Human Resources in a Tourism and Hospitality Organisation
Unit 4: Managing Operations in Tourism and Hospitality
Unit 5: Managing Financial Accounts in Tourism and Hospitality
Unit 6: Managing Customer Relations in Tourism and Hospitality
OTHM Level 5 Diploma students are expected to either have work experience in the industry before joining the course or be working part-time in the industry during the course or both. Candidates should note that if they intend to study for further professional qualifications in the industry a certain amount of industrial experience will probably be required.
Units 2 to 6 are assessed by a three hour written examination.
On passing the OTHM Professional Diploma (NQF – old syllabus) or the Level 5 Diploma (QCF – new syllabus), members will be eligible to be considered for OTHM Level 6 Diploma in Tourism and Hospitality Management (QCF).
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